Roles and Tasks of Facility Management

Facility Management is the management inclusive of Equipment & Services that support the operation, security, and sustainability of structures, grounds, infrastructure, and real estate. For example, Lease management, which includes lease administration and accounting, is a part of facilities management. 

In simpler words, Facility Management is the maintenance of an organization, buildings & equipment. Facility management plays a crucial role in the smooth working of any organization. FM Services ensure safety, comfortability, sustainability & efficiency. There are specific specified roles & tasks performed by facility management.   

In a nutshell, Facility management services manage and approve contracts and service providers for security, parking, cleaning, catering, technology, and other services supervising multidisciplinary staff teams, including cleaning, maintenance, grounds, and security, ensuring essential facilities, like water and heating. 

Apart from these, other Facility management plays a vital role in controlling, spending, and guaranteeing efficiency, determining and controlling the distance between buildings, ensuring that buildings comply with laws, as well as environmental, health, and security criteria, and giving business advice on how to become more cost- and energy-effective, directing construction, remodeling, or renovation projects.

Facility Management Services are not only about providing amenities but also involve assisting companies with office relocation and lease decision-making, making written reports and suggestions. Facility Management includes a combination of Job responsibilities that support operating organizational functions seamlessly to enhance work & workplace experience. 

A new addition to present facility management responsibilities is "Return to work processes" & making policies for the same. The return-to-work process can include a mix of WFH, WFA, Hybrid & Remote working, hence, being a sophisticated process. 

Implementing & executing the "Return to work process" is a massive necessity for organizations. Therefore, Facility management companies are in huge demand promising a massive scope of development for the industry.   

Facility Management in post-COVID times has been a rapidly evolving industry. The Facility Management industry is witnessing several significant technological advancements regularly, redefining the tasks & responsibilities. 

For a better understanding, International Facility Management Association mentions, "Facility Management services collectively focus on integrating People, Places & Processes." Hence, services that integrate employees and workspaces with work processes fall under Facility Management.